Name: Date: This examination is based on materials dated (Month Year): I have viewed all appropriate video clips linked to the material covered by this examination.
This examination will measure your understanding of the various stages and conditions encountered before, during, and after the RGB Foundational Workshop. Select the BEST answer. Bear in mind that more than one answer may be correct.
X=Extra Credit to fill a Required item void, R=Required item, O=Optional item to prepare for advancement.1 [X]. What is the label for optimum Foundational Workshop seating? Classroom Style Open "U" Shape Semi Circle without Tables The Fan2 [X]. What is the ideal table size for 5 people to play SPOONS? 6' Rounds 8' Rectangles 6' Rectangles 8' Rounds3 [X]. If music promotes chatter, which modules use music? Arrival and Departure. Arrival, SPOONS play and Departure. Arrival, SPOONS play and Sub-group Work. Arrival, SPOONS play, Sub-group Work and Departure. 4 [X]. Which of the following DOES NOT link to Universal Outcomes? Individual Work Group Corporate Investors Governance5 [X]. Ideally, the entrance/exit to the workshop space would be...? front, to either side. back, center. left, toward the rear. right, toward the rear.6 [X]. Which list best describes the minimum Anchor/Recorder kit? Two easels, color markers, duck tape, and trash bags. Easels, markers, masking tape, handout container, and PowerPoint slide show. Unlined easel pads, two sturdy easels, two Mr. Sketch Marker sets and a roll of blue painters tape. Projector, screen, and a complete set of color slide handouts for each participant.7 [X]. An Event Facilitation Team normally has which members? Lead and Sponsor Lead, Anchor/Recorder and Sponsor Lead, Anchor/Recorder, In-room Support Person and Sponsor or Client Representative Event Lead, Client Lead, Sponsor and Client8 [X]. Which RGB CapacityWareTM Software step is essential? B.9. Input from Source Documents and Print Results. B.7. Advance Material Distribution (if any). B.4. Event Procurement. B.2. Acquire, Scope Facility, and Plan Layout.9 [X]. Which CapacityWareTM Software Periodic Action is NOT recommended? Check online to determine if there is a more current version of the software. Save a Print Screen facsimile of the Registration Page as proof of Counter cache. Assure that a backup of data is completed. Learn a new Module Process that will save time and money.10 [X]. To find RGB integrated "Matching Models" DON'T search...? Models in the LTODI Glossary. the LTODI web site and select Curriculum Selection Inventories. CapacityWareTM Software Main Menu at Learning Options (You Tube - Book 4). Google by entering RGB and Matching Models.11 [R]. Why delay the final room preparations until guests are arriving? Foremost, we want to dispel the illusion of perfection. We want them to get the message that "we are always working at it!" There is a sense of being "behind the scenes" and informal about what we do. We have nothing to hide, unlike the Wizard of Oz, who is making the magic from behind a curtain. 12 [R]. Why finalize the Agenda while guests are still arriving? We want them to know this is not a high tech production. It's a bit of evidence that everything may not be set in stone. It may invite early interaction in a less formal atmosphere. It will allow us to insert a new item based on last minute information. 13 [R]. Which action is delayed until immediately before start time? Finalize the role of each Team member. Review available participant data. Provide the client with a current invoice. Do a final check of sound equipment.14 [R]. Greeting participants one-on-one is designed to evoke...? Accountability Submission Informality Inclusion15 [R]. The "designated greeter" should be positioned where? At the main entrance to the building if practical. Outside the workshop entrance close to an elevator, if possible. Immediately inside the workshop space. Close to the refreshments table. 16 [R]. How can you best detect participant discomfort upon arrival? Avoidance of the unique workshop furniture arrangement. Comments made to the "designated greeter" as they enter. Selecting a seat away from the front of the room. Any or all of the above. 17 [R]. The greatest harm of client representative introductions is...? The session is not important enough to have a top official perform this function. The rapport between the Team and the client representative may appear stiff. The chosen client representative may not have credibility with the participants. The organization's culture may treat this function lightly. 18 [R]. During Introductions which approach helps increase interaction? Having soft music playing in the background. Tapping a blank sheet of easel pad paper with a marker. Friendly dialog between the Lead and Anchor. Inviting questions and waiting through 10 seconds of silence.19 [R]. A short SETUP lets the participants know the following? The sequence of the complete Agenda. Which parts of the Agenda they have an active role. A brief explanation of each Agenda item. All of the above. 20 [R]. How does the SETUP continue to facilitate dialog? It has a role play exercise embedded within it. There is a quick table-talk exercise that forces dialog. The Facilitator asks participants easy questions like, "Has anyone played SPOONS before?" At the end of the SETUP each table must agree on asking one question each. 21 [R]. How does the Agenda help participants track progress? A Facilitator normally crosses out each item when completed. The Agenda is posted up front where participants can track progress themselves. Selected participants are expected to briefly introduce their designated Agenda item. The Anchor asks participants to note progress as the workshop progresses. 22 [O]. When "BODY PARTS" is used, what does it accomplish? Everything listed below. Starts things off with a good laugh. Lets everyone know one thing they don't know. It immediately connects why the RGB Workshop is a Diversity program. 23 [R]. When demonstrating how to play SPOONS, which rules are valid? Pass only one card at a time; don't take from the "bone pile" unless it is essential. Always pass cards right to left; first to get four of a kind can take a SPOON. No talking; the first one to take a SPOONS gets the GEM!. Only four cards at a time in your hand; one less SPOON than players.24 [R]. Which of the following is the best outcome for SPOONS? Have FUN! Get a GEM! Get a SPOON! Don't move to a new table. 25 [R]. Well participants are playing SPOONS, Facilitators are...? Making Charts for the next activity. Auditing Attendance Records. Making sure the music is effective. Observing players. 26 [R]. When processing SPOONS, what does SO stand for? Special Offerings. Significant Observations. SPOONS Outcomes. Simple Objectives.27 [R]. During "SO" which of the following is a common reaction? Some people are slow! I'm going to play this game with my family! It is hard to multitask well. All tables took the simulation seriously. 28 [O]. Which option is a perfect gift for Most GEMS after SPOONS? A small Red, Green, or Blue memento for the winners workspace. A free lunch coupon at McDonalds. A ticket to an amusement park for any weekday. A small brass sailboat to signify being carried by the winds to victory. 29 [O]. When two Rings illustrate a ProZone, what can the overlap mean? When Rings are placed side-by-side they represent a subordinate and superior. Things that people learn about through a variety of conversations. Unique understandings that no one else knows. An area of common rules that represent a culture.30 [R]. Which describes the transition from SPOON to the RGB Lecturette? Reds were sticklers for the rules: Greens chattered constantly; Blues wanted to deal each hand. Reds ignored some rules; Greens were very talkative, Blues were distracted by other tables. Reds usually got the first SPOON, Greens tried to distract others, Blues wanted it to end quickly. Reds organized their cards, Greens helped others play; Blues often want to change the rules.31 [R]. Which is NOT typically TRUE of a RED? DECISION-MAKING - Decisions are made quickly based on precedent. ACTIVITIES - CLARITY - LISTS - The goal is to complete the list on time. CHANGE - Change must be fully justified and well thought out before implementation. LEADERSHIP - Doing the right things with the right people. 32 [R]. Which is NOT typically TRUE of a GREEN? PLANNING - Any good plan will identify WHO will make the plan into reality. RELATIONSHIPS - Collaboration among the right people is a paramount advantage. CHANGE - Change needs to be slow and steady with the minimal disruption to relationships. LEADERSHIP - Engaging the right people with the right priorities brings superior results. 33 [R]. Which is NOT typically TRUE of a BLUE? DECISION-MAKING - No decision should ever be final, never to change. CHANGE - Change is often a way of staying ahead of eventual demand. SITUATIONAL STRUCTURES - TECHNOLOGY - Lists ought to contain items that need doing eventually. LEADERSHIP - Doing the right thing for the right financial return-on-investment. 34 [O]. What QWLC policy covers RGB processing for family members? QWLC will process and return the RGB score of life partners at no cost. QWLC will cover the cost of processing for a spouse but will charge for printing and lamination. QWLC will cover the cost of processing for a significant work-related spouse. QWLC will produce an RGB Comparison Profile electronically for any participant and life partner at no cost.35 [R]. How are RGB dominant color group selections made? Each individual gets to decide the color group they believe best describes their dominance. Each color group starts with one assigned individual; all others are "called" to the group by the group. Facilitators direct participants to the dominant color group based on Inventory results. The list of appropriate subgroup assignments is at each location so participants look for their name. 36 [R]. Once RGB Profiles are handed out what comments arise? Not all groups are the same size. Red tends to be the largest group. In small groups not all colors are even represented. Some participants think they belong in a different color.37 [R]. What causes some participants to shift Task Groups? They think the RGB Profile is way out of line. They feel more comfortable with another color. They want to be in the same group as a good friend. Any of they above. 38 [R]. Participants complete the Group Tasks, which are...? Elect a Group Leader, complete the Strengths and Irritants Chart, brief out the results. Complete the Strengths and Irritants Chart. Someone acts as the recorder; the Strengths and Irritants Chart is completed; someone briefs out the results. Discover the relationship between the Strengths and Irritants columns on the Chart when completed.39 [R]. Which selection does NOT happen as color groups work together? Someone in the group accepts the responsibility to be the spokesperson. The person with the marker decides what suggestions to write down. Everyone who wants to participate gets to do so. Anyone who needs clarification beyond the group members asks a facilitator. 40 [O]. Red, Green, and Blue beads are distributed for what purpose? To make it easier for participants to see the dominant colors of people not in their color group. To make people uncomfortable that only the primary color is used to define them. To provide a memento for participants that may help spark conversations with others. To prompt participants into thinking about pairing colors to achieve better results. 41 [O]. What is a benefit of a "working break" during the group task? Fills a time gap for those who finish before others. Allows some participants to leave the room if need be. Facilitates discussion between those who have finished their task. All of the above.42 [R]. What benefits emerge from a "Like-minded Yields" discussion? It prompts a discussion about Return-on-Investment in doing the work. Like-mindedness causes boredom and leads to employee turnover. It demonstrates that Like-mindedness is a myth. It leads to a discussion concerning rapport and competition.43 [R]. Why would a facilitator take exception to a briefed item? Left unchecked the group my assume the item to be correct. Talkative facilitators are more effective. That kind of creative-tension sets an example for others to follow. It may be a catalyst that sets a more serious mood. 44 [R]. What would be expected of any color group briefer? To comment whenever he or she did not agree with conclusions. To always involve others from their group in the report. To report on the group findings accurately. To identify the members of the group. 45 [R]. How is the order of color group briefings determined? Scissors, paper, rocks! Short straw. High card. First then next to volunteer.46 [O]. IF rewards are given to briefers, WHAT would they connect? Only those who "step up" take a prize! Immediate rewards are more effective than when delayed. Those who work harder get more for their efforts. High visibility is more valuable. 47 [O]. Optional Topics that follow color group briefings reinforce what? zzz zzz zzz zzz48 [O]. Optional Topics following color group briefings solidify what? zzz zzz zzz zzz49 [O]. To learn more about the Optional Topics and Models, go to...? zzz zzz zzz zzz50 [O]. After Optional Topic presentations a Q&A session does what? zzz zzz zzz zzz51 [O]. Which of the following Models is NOT linked to an Optional Topic? zzz zzz zzz zzz52 [R]. What is achieved by engaging in "Final Thoughts"? It sends a clear signal that the workshop is about to end. It give anyone who will be retiring soon a chance to talk. It provides an open forum for final thoughts from anyone in the room. It gives the Facilitation Team to ask questions about what went well.53 [R]. If "Final Thoughts" prompts another Optional Topic...? The topic is put on a "Deferred Topic" sheet similar to a Bin List. The topic is treated with brief clarifying remarks and deferred appropriately. The Optional Topic is treated immediately and in full. There is a short answer, "We talk about that later." 54 [O]. Reading the Goose Story in an anchor to which of the following? zzz zzz zzz zzz55 [O]. Identify options for Certificate Presentations? zzz zzz zzz zzz56 [R]. Workshop Evaluations are completed using which method? A 3x5 card with a number and comments. A 3-part Event Evaluation card (scale score 0 to 9, Suggestions, and Comments). An Event Evaluation using the 10 UHS elements as a trigger. Any of the above.57 [R]. How are participant Event Evaluations processed and used? Read during the Clinic to add perspective. Digitized and retained with copies of the Charts. Entered into the "Feedback" Module of CapacityWareTM Software. Used to help recruit future facilitators with specific qualities. 58 [O]. A "graduate" group photograph is encouraged for what purposes? zzz zzz zzz zzz59 [O]. What additional photo or videography is completed prior to closure? zzz zzz zzz zzz60 [R]. While people are standing after the Group pictures, then what? The are released. They are invited to attend the Clinic if they desire. They are notified of the "Family Offer" and released. They are notified that they completed Phase 1 of Certification.61 [O]. A Foundational Workshop completes what requirement for certification? zzz zzz zzz zzz62 [O]. CapacityWareTM Software is installed during which phase? zzz zzz zzz zzz63 [O]. What is the purpose of the break after the Certification Offer? zzz zzz zzz zzz64 [O]. What Extended Topics are likely after the final short break? zzz zzz zzz zzz65 [R]. Which of the following may be included in the Clinic? Reading of Event Evaluation cards. Agenda review to assure everything was covered. A "What Went Well" and "What Can We Do Better" from Facilitators. A feedback perspective from the Client Representative, if present. 66 [R]. Where in CapacityWareTM Software are Clinic results stored? "To Do" Module. Feedback Module. Clinic Module. Events Module. 67 [R]. Who goes first and last in the Clinic protocol? Lead and Guest Guest and Support Anchor and Support Lean and Support68 [R]. How are "Follow-through Promises" handled? Create and Digitize a Chart then use the post-event feature in CapacityWareTM. In a personal one-on-one encounter. Follow-through with a personal e-mail to those concerned. Update the appropriate technology manual to assure future compliance. 69 [R]. Who might be included in the "Follow-through Promise" Module? Event Lead and Anchor Event Lead and Support Participants and Facilitation Team Client Lead and Client Representative70 [R]. What "ideal" means captures "Follow-through Promises"? A comprehensive video of the entire event. Handwritten notes created by the Support Person. A "Promise Bin" Chart for each Event. Create and Digitize a Chart after each event.71 [R]. The most important Exit/Departure requirement is...? Have a plan for materials to be removed and destroyed. Digitize the Charts before they are removed from the walls. Leave the room arranged according to standards of the sponsor. Follow the Load Plan for clearing the facility. 72 [X]. When Charts are collected after a workshop is complete...? zzz zzz zzz zzz73 [X]. What are the preferred colors for bordering charts? zzz zzz zzz zzz74 [X]. Why use painters tape used to hang charts? zzz zzz zzz zzz75 [X]. Why are charts numbered in sequence as they are created? zzz zzz zzz zzz76 [R]. In a group exercise participants often confuse IRRITANTS...? by thinking it means, "What others do that irritates me." by thinking it means, "What the Facilitation Team does that is irritating." by thinking it means, "The whole workshop is too confusing." by thinking it means, "The differences between R, G, and B are not clear." 77 [R]. The purpose of the Facilitation Team "Reveal" is...? participants are reluctant to go first in a reveal. it illustrates how they may choose to reveal themselves to others. it relieves some tension in that there is no right or wrong Profile. participants get to match the RGB Individual Profile with observed behaviors. 78 [R]. The purpose of bordering the Group Task Work Charts is...? that it enhances focus that enhances sub-group identification. that it is part of a consistent theme. that it has embedded "eye movement" breaks that enhance memory. all of the above. 79 [R]. When processing "SO" a third party voice has what advantage...? It depersonalizes the discussion. It illustrates the power of a triad. It allows participants to talk indirectly about their organization. It fosters one-word labels for dysfunction. 80 [R]. Describing SPOONS behaviors following the play accomplishes...? a realistic link between playing SPOONS and life in one's organization. a meaningful link between RGB and organization behavior. getting everyone's voice into the mix. all of the above. 81 [R]. What is an advantage of reading the "RGB tells" people use? It is a good test of your ability to predict other's RGB Profiles. It allows you to interact more effectively with others. It allows a fast and somewhat reliable RGB color dominance. It is a catalyst to establishing more effective win/win rapport quickly. 82 [R]. "Creative Tension" emerges under what conditions? When Red Dominant people get together. When Green Dominant people get together. When Blue Dominant people get together. When people with mixed RGB strengths get together. 83 [R]. What is the most appropriate time to discuss a composite? Setup SO Reveal Final Thoughts 84 [R]. When is the best time to offer an RGB Redo for participants? RGB Lecturette Like-minded Yields Final Thoughts Next Steps85 [R]. Which participant Event Evaluation cards are read at the Clinic? All of them. Only those with Suggestions. Only those with Low Scores. Only those with High Scores.86 [R]. Interactive dialog is encouraged beginning at which Module? Greetings Introductions Setup SPOONS Instructions87 [X]. Which is NOT a Progressive Design extension? zzz zzz zzz zzz88 [X]. Which of the following describes the Blue Planning elements? zzz zzz zzz zzz89 [X]. Which of the following is a Green Leadership Transition element? zzz zzz zzz zzz90 [X]. Which RGB Workshop Module fits the Best Practice design? zzz zzz zzz zzz91 [X]. How does the RGB Individual Profile link to the Matching Tasks design? zzz zzz zzz zzz92 [X]. The four elements of the Organizational Learning Model design are...? zzz zzz zzz zzz93 [X]. How does the RGB contribute to the Team Building and Diversity designs? zzz zzz zzz zzz94 [X]. How does the RGB contribute to the success of a Retreat and Meeting design? zzz zzz zzz zzz95 [X]. A Change Management design contains which of the building-block elements? zzz zzz zzz zzz96 [X]. Which CapacityWareTM Software functions help administer any Workshop? zzz zzz zzz zzz97 [X]. Which of the following is NOT an element of the UHS Model? zzz zzz zzz zzz98 [X]. Which description of the QWLC Online Routing Service is most accurate? zzz zzz zzz zzz99 [X]. What is the Point Spread of Accuracy in the RGB Individual Profile? zzz zzz zzz zzz100 [X]. How does the Observer of a RGB Foundational Workshop score results? zzz zzz zzz zzzIf you are satisfied with your answers select SUBMIT below. It is recommended that you retain your receipts for this submissions for your records.